Fadi ZahharDigital Product & Technology ConsultantDiscuss your project

Improve / Commercial package

Product Partner

Keep improving a product through an agreed priority, regular communication and a commitment period that suits the work.

Discuss continuous supportInspect relevant work
Who it suitsClear buyer fit

Teams with a live product or a focused delivery backlog that benefit from consistent product and technical judgment.

A continuous support and engagement partnership for improving a live product with steady product and technical judgment.

Continuous support and engagement

Choose the commitment that fits the work.

  1. 1 month

    USD 1,000A self-contained month of focused support or improvement work.

  2. 3 months

    USD 3,000The minimum term for a continuous support and engagement partnership.

  3. 6 months

    USD 5,000A six-month commitment for steadier improvement and planning.

  4. 12 months

    USD 10,000A year-long partnership for sustained support and product progress.

The one-month option is a self-contained support engagement. Three months is the minimum commitment for a continuous partnership; scope, capacity and response expectations are agreed before work begins.

Tangible outputs

What this engagement covers

  • A prioritised backlog and an agreed focus for each period
  • A defined support capacity across planning, design, implementation, testing and communication
  • Regular progress review and a concise delivery update

Deliberately separate

What is not included by default

  • Unlimited development, guaranteed feature counts or 24/7 emergencies
  • Automatic hosting or third-party charges, or work beyond the agreed capacity
  • An automatic acceptance of every existing product; an assessment may be separately scoped
How it worksScope before certainty
  1. 01

    Agree

    Review product context and agree whether the work, capacity and response expectations are a fit.

  2. 02

    Prioritise

    Choose the most useful work for the agreed term and keep priorities visible.

  3. 03

    Report

    Review delivered work, remaining capacity and the next useful decision at regular checkpoints.

Timing and responsibilities

What affects the work.

Dependencies

  • Availability is confirmed before a term begins, rather than assumed from the public page
  • The proposal defines the capacity, response expectations, rollover or expiry, cancellation and delays

Client responsibilities

  • Keep a decision owner available to prioritise the backlog and review work
  • Agree separately to additional work, external costs or any work outside capacity

Relevant work

Inspect the documented contribution and delivery context.

Mobile Product · Fitness Technology

Turning a training methodology into a structured mobile product

A coaching platform moved from a web-based experience into a dedicated mobile product, without losing the training logic that made the methodology work.

Read the case study

Digital Operations · Web Application

Replacing paper waivers with a structured digital customer flow

A paper-based waiver and intake process became a mobile-first digital flow with a searchable customer record behind it, usable by staff at the counter.

Read the case study

Questions before you enquire

Package FAQ

Can I start with one month?

Yes. The USD 1,000 option is a self-contained support month. Continuous partnership terms start at three months.

What are the continuous partnership terms?

The proposed terms are USD 3,000 for three months, USD 5,000 for six months and USD 10,000 for twelve months. Capacity and priorities are agreed in writing before the term begins.

Is support unlimited?

No. Capacity and response expectations are agreed in writing. Response time is not a promise of resolution time.

What about defects?

Build defects covered by the original agreement are not reclassified as paid enhancements.

Next step

Discuss continuous support

Sending an enquiry is not a purchase, quote acceptance or confirmed booking.

Discuss continuous support